M.A.M.B. web shop and its subdivisions is operated by M.a.m.b Oslo A/S / VATNR: 917 031 193 /. The terms and conditions below regulate the use of the Me and my Brothers webshop localized on web address mamboslo.no The terms and conditions below also regulate the sales carried out on M.a.m.b Oslo web shop localized on web address mamboslo.no.
The personal information you forward to M.a.m.b Oslo A/S will only be used in order to fulfill the undertakings M.a.m.b Oslo A/S have and to assure you the best service. M.a.m.b Oslo A/S will not let a third party see or use your personal details without your prior consent. You have the right to see your personal details upon request. If the information is incomplete or incorrect, you have the right to have the information corrected or deleted. If you wish to end your subscription of information from M.a.m.b Oslo A/S, please send an email to Shop@mamboslo.com
M.a.m.b Oslo A/S ambition is for the website to always be up and running, however M.a.m.b Oslo A/S cannot guarantee this. When we have received your order, you will receive an automatic e-mail confirming your order. We reserve the right not to deliver in the event that the stock level was incorrect at the time of receiving the order. Should we be unable to deliver in accordance with the terms in the confirmation of order, we will contact you and give you the opportunity to cancel the order. Due to the color settings of your computer, the colors of the products shown in the pictures in M.a.m.b Oslo A/S webshop can differ from their actual colors. M.a.m.b Oslo A/S cannot be held responsible for any such discrepancy.
All prices in the M.a.m.b Oslo A/S webshop are stated in NOK,SEK,USD and EUR. The price of each product is stated excluding shipping costs but including Norwegian VAT.
M.a.m.b Oslo A/S reserves the right to change prices of the products sold. The prices of the products will, during the time of placing an order, be valid throughout that specific process.
EU Customers and rest of the world
All our prices include 25% VAT (Norwegian tax). Any pending import duties that might accompany the shipment. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country Any parcels returned to us due to customs charges being higher than expected, we reserve the right to refund the transaction minus all costs incurred.
All international orders are shipped via DHL, national orders are shipped via the Norwegian Post or Postnord. Estimated time of shipment is 2-5 business days after receiving order within Norway and 4-10 days for the rest of the world. Orders are shipped weekdays Monday – Friday, orders placed during the weekend will be processed the following business day.
M.a.m.b Oslo A/S webshop can not be held responsible for any currency changes or currency exchange rates any bank may have when exchanging the EUR,SEK,USD or NOK into any other currency.
M.a.m.b Oslo A/S will not pay shipping costs for uncollected packages.
In case of returns, send the item to the following adress to ensure correct delivery:
Direct House Arendal AS / M.A.M.B Oslo AS
Exchanges, sale and prodcuts bought from “archive”
During promotional offers the policy explained above will apply, during sale M.a.m.b Oslo A/S will not accept exchanges or returns.
Contact information to customer service
If you have any questions please contact the customer service at Customercare@mamboslo.com +47 37235019. The office is staffed Monday to Friday 09.00-16.00 CET.
Feedback and Complaints Policy
We welcome any comments about our service, so that we can improve what we are doing. We aim to deal with any problems quickly and fairly. If you have reason to complain about our service, please email our Customer Services Team stating clearly that you are making a complaint. Our aim is to respond to your complaint within a few working days, either resolving the complaint, or with a timescale for resolution